Shipping policy
Shipping Policy — 9 Pathways of Success™
Effective Date: April 5, 2026
At 9 Pathways of Success™, we are committed to delivering your order quickly, securely, and with care.
📦 Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order is processed, you will receive a confirmation email with tracking information.
Please note:
- Processing times may be extended during high-volume periods, product launches, or promotional events
- Orders placed after business hours will be processed the next business day
🚚 Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
- Standard Shipping (U.S.): 3–7 business days
- Expedited Shipping (U.S.): 2–3 business days
- International Shipping: 7–21 business days (varies by destination)
⚠️ Delivery times are estimates and are not guaranteed.
International Shipping
We ship internationally to select countries.
Please note:
- Customers are responsible for any customs duties, taxes, or import fees required by their country
- International delivery times may vary due to customs processing
Order Tracking
Once your order ships, you will receive a tracking number via email.
You can use this tracking number to monitor your shipment in real time.
⚠️ Shipping Delays
While we work hard to meet delivery timelines, delays may occur due to:
- Carrier delays (UPS, USPS, FedEx, etc.)
- Weather conditions
- High shipping volume periods
- Customs clearance (international orders)
9 Pathways of Success™ is not responsible for delays caused by carriers or events outside our control.
Lost, Stolen, or Missing Packages
Once an order has been shipped and marked as delivered by the carrier, we are not responsible for lost or stolen packages.
If your package is marked as delivered but not received:
- Check with neighbors or your local delivery office
- Contact the shipping carrier directly
If you need assistance, contact us and we will do our best to help.
Classroom Kits & Large Orders
Orders that include classroom kits, bulk materials, or school/district purchases may require:
- Additional processing time
- Freight or specialized shipping
- Scheduled delivery coordination
Our team may contact you directly to coordinate these shipments.
Incorrect Shipping Information
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
If an order is returned due to incorrect address information, additional shipping fees may apply to reship the order.
Contact Us
If you have any questions about your shipment, please contact us:
Our Commitment
At 9 Pathways of Success™, every order represents more than a product — it represents purpose.
We are committed to delivering not just items, but impact.
Thank you for being part of the 9 Pathways Movement™.